Employer demands 24/7 access to employee's location for $16/hr job: 'There is no legitimate reason for them to know where I am'

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  • A woman stocks shelves in the grocery aisles
  • My employer wants 24/7 location access on my personal phone for a $16/hour job.

    Yesterday my manager announced that everyone has to install a new "workforce management" app on their personal phone by Friday. We already use a website to see our schedules, but apparently this app will handle clocking in, shift changes, messages, training
  • videos and "attendance verification." The part nobody mentioned until we started installing it is that the app asks for precise location access set to Always, not just while using the app. When I selected "only while using," it gave me an error saying my employer's policy requires continuous access. I work inside one retail location. There is no driving, delivery, field work or any legitimate reason for them to know where I am after I leave.
  • A few of us asked the manager about it and he said the app needs to confirm we are physically near the store when clocking in. That still doesn't explain why it needs my location at 11 PM, on weekends, or while I'm on vacation. One coworker checked the permissions and noticed it also requests Bluetooth
  • access, access to nearby devices, permission to run in the background and the ability to send data even when the app is closed. The company isn't. offering phones or paying any portion of our phone bills. We were basically told that having a compatible smartphone is now part of the job, despite that never being mentioned when any of us were hired.
  • I refused the Always permission and my manager told me I would have to write my clock-in times on paper "until HR decides whether that's acceptable." He also warned that manual entries may be treated as attendance exceptions, which feels like a quiet threat to discipline anyone who won't consent. I'm not trying
  • to be difficult, I just dont think earning $16 an hour gives a corporation permission to track where I sleep, shop or spend my days off. Has anyone successfully pushed back against something like this? I'm considering asking for the policy in writing and contacting my state labor department, but I'd like to know what documentation I should collect first.
  • A woman hands money to a shop assistant in the supermarket
  • Commenters gave their ideas on how to handle this.

    sirhackenslash Just wait until you call in sick then get written up for leaving your house
  • HansOberlanderJr Never give your employer access to your private phone and data. If he enforces such policy, he will have to provide a company phone accordingly. Stay strong and stay the course, don't back down. You have every right to.
  • HalfBakedPuns delete the app and tell your employer that you need something issued by the company. then turn the company device off when you arent at work.
  • Nikosma Yes, I've fought something like this. My company began issuing phones. They would keep a phone at a location. everyone would log into. I don't know what HR software you are using, but most of them have time clock capabilities, but they do cost more, and they have to be installed and managed. I previously worked in IT for a large retail chain.
  • I would challenge them on this and put in a complaint with HR. Or if they press the issue, block the app and only turn on permissions for logging in, and then turn it back off again. Having a software requiring all of that level of access screams that their IT has no idea what they are doing and has set it up incorrectly because some leader is micromanaging.
  • nwostar I would very much enjoy the malicious compliance against this policy by doing the following: Either force them to provide a company phone by stating. and lying if necessary, that you don't have a personal cell phone to install the app to.
  • Or get a flip phone so primitive it cannot install apps. Then leave the company phone at work when you leave for the day.
  • Sharp_Resolution89 They can't make you do anything with your private property. Companies that require a phone to be used for work are required to provide said phone for the employee.
  • tidymaze Consider contacting your state/province's Labor Department if they press the issue.
  • Puzzleheaded-Phase70 If you want to provide me with a device to carry while I'm on the clock, that's totally fine. But f no, I will not be putting any tracking programs on my personal phone.
  • indicatprincess I'm with the other folks who to say to use a wifi-only enabled device at work. I'm not putting location tracking on my personal device for any employer, especially not in retail. The entire point is to serve you ads and track where else you're shopping.
  • Capt_Vandal This is 100% an egregious privacy violation. Talk with your state's department of labor. They will either side with you (most likely) or the employer. Send the DoL everything the app wants access to including the always on location. Also don't ever install apps from your workplace on your personal device.
  • DankVapor "My phone it too old to install this app. If you need me to use this app and it is required, then the company is required to provide an appropriate cell phone to install the application or you will need to give me a monthly stipend to cover a new device."

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